1. Disregard invoices raised incorrectly on your behalf and which you didn’t authorise.
2. Raise invoice for the correct amount. Set out payment terms.
3. Sent the first, friendly reminder.
4. Follow with the second ‘nudge’ reminder after 7 days.
5. Wait a week. Send a final reminder.
6. Send a pre-court action letter. Give your debtor 14 days.
7. File a small claims court claim online, attach all the evidence (2-6)